Question 1

Do you replace Cox or do I still keep my Cox?

Accepted Answer

Great question! You’ve got options. You can either order Cox service through us or stick with your current setup. The cool part about ordering through us is that we handle everything with the ISP. If there's an issue, we’ll take care of it—no need for you to call them. If you go through Cox directly, you’ll be the one on the phone with them for any problems.

Question 2

Can you improve my existing WiFi coverage?

Accepted Answer

Yes, we specialize in WiFi optimization to enhance signal strength and coverage throughout your space. We suggest a consult over Microsoft Teams or a phone call with our experts.

Question 3

Do you come to my home or is this remote?

Accepted Answer

Typically our first step is an interview/consult where we make sure we understand your needs and we take it from there. No two homes are the same. So it's a remote meeting initially.

Question 4

Do you do in person visits?

Accepted Answer

Our initial consultations are done over web meeting, preferably Teams, or over the phone.

Question 5

What do you think of Google Fiber?

Accepted Answer

We get excited when we get to talk about this. Google Fiber is a very reliable, inexpensive and thorough provider. Just like with Cox, Centurylink and Quantum we remove their free modem and install our eero mesh system but they are totally compatible when professionally installed. We can setup the entire migration to Google Fiber for you for $99 a month for the 1 gig.

Question 6

After Hours Support

Accepted Answer

We have instituted WeeFee, this AI Receptionist, to fulfill the majority of all after hours requests and network resets, reboots and initial investigation. If necessary your requests can be escalated during the conversation and a technician will review it within 2 hours. Almost always, we have a technician or management available earlier than that but to set expectations we like to use the 2 hour threshold.

Question 7

My Google Fiber is down, is that WeSpeakWiFi or Google?

Accepted Answer

https://gfiber.com/outage/check/

is a great way to check first. If they're down, we're down but we have backup solutions too. That's a separate topic.

Question 8

Do you work with Ashland Fiber Network? AFN?

Accepted Answer

Yes we have partnered with AFN to provide new services to the Ashland, OR community in 2026. After many years servicing the smart home area of Eastmark, Mesa, AZ we have expanded to our second city, Ashland, OR. When you order fiber through us we work directly with AFN to order the new line, up to 2 gigs of speed and provide a new managed router which we help you succeed with. Get a consult with a tech to discuss your specific needs or visit https://afn.wespeakwifi.com/advisor to do a smart check on your Ashland address.

We can fix your WiFi issues

We specialize in DIY and professionally installed residential WiFi. Tell us where it hurts. We are the 'WiFi Therapists' #WeSpeakWiFi

Why choose WeSpeakWiFi for your wireless needs

Reliable connectivity

Customized solutions

Expert troubleshooting

Up-to-date technology

Explore what we do at WeSpeakWiFi.com

YouSpeakWiFi DIY Kits

Professional Design

What our Incredible Clients say

Get connected with WeSpeakWiFi today

Reliable wireless networking solutions tailored for every home.

Serving the following areas with on-site professional services available, remote to anywhere.

Arizona

Oregon

About WeSpeakWiFi

Frequently asked questions

Answers to common questions about WeSpeakWiFi

Do you replace Cox or do I still keep my Cox?

Can you improve my existing WiFi coverage?

Do you come to my home or is this remote?

Do you do in person visits?

What do you think of Google Fiber?

After Hours Support

My Google Fiber is down, is that WeSpeakWiFi or Google?

Do you work with Ashland Fiber Network? AFN?

Get an Estimate

We can fix your WiFi issues

We specialize in DIY and professionally installed residential WiFi. Tell us where it hurts. We are the 'WiFi Therapists' #WeSpeakWiFi

Why choose WeSpeakWiFi for your wireless needs

Reliable connectivity

Customized solutions

Expert troubleshooting

Up-to-date technology

Explore what we do at WeSpeakWiFi.com

YouSpeakWiFi DIY Kits

Professional Design

What our Incredible Clients say

Get connected with WeSpeakWiFi today

Reliable wireless networking solutions tailored for every home.

Serving the following areas with on-site professional services available, remote to anywhere.

Arizona

Oregon

About WeSpeakWiFi

Frequently asked questions

Answers to common questions about WeSpeakWiFi

Question

Do you replace Cox or do I still keep my Cox?

Question

Can you improve my existing WiFi coverage?

Question

Do you come to my home or is this remote?

Question

Do you do in person visits?

Question

What do you think of Google Fiber?

Question

After Hours Support

Question

My Google Fiber is down, is that WeSpeakWiFi or Google?

Question

Do you work with Ashland Fiber Network? AFN?

Get an Estimate